Privacy Policy

ART19, Inc. and its subsidiaries, including ART19 Media, LLC ("ART19," " we," "us," or "our"), respect your privacy. We may refer to you as "you" or "your." We provide services for Publishers to create, manage, and monetize podcasts. This Privacy Policy applies to this website, podlistener.com, which provides surveys to help us and our Publishers to better understand their podcast audience. The purpose of this policy is to inform you about the information we collect, use, and share in the context of our website and podcast services, and in connection with our customer, partner, reseller, and vendor relationships. It will also inform you of the ways in which you can control how we use and share that information.

We collect and use personal information about you.

We collect, receive, and develop several different types of personal information about you, depending on the nature of your interactions with us:

Information we collect that you provide to us in survey responses:

You may provide the following information by responding to surveys. Your participation is voluntary.

Contact Information: We may collect your name, email address, social media handles, mailing address, zip code, and phone number that you provide to us.

Demographic Information: We may collect demographic information, such as your age, date of birth, or gender. We may also collect information about the age ranges of others in your household.

Employment-Related Information: We may collect information about your work experience and previous employment, salary or income information, and your education history.

Information we automatically collect:

Internet and Network Activity Information: We may collect your IP address when you visit our sites. We also use tracking tools like cookies and pixels to automatically collect information about how you interact with our websites and online content. This might include device identifiers, the type of browser and operating system you are using, your browsing and search history on our sites, what areas of our sites you visit and for how long, and what site you came from to get to us and what site you go to when you leave us.

Location Information: We may collect information about your general location using your IP address.

We use personal information for the purposes described below.

We use information for marketing purposes. For example, we use information to deliver ads for relevant products to listeners on our Publishers’ podcasts.

We use information to improve our products and services. We may use your information to make our websites and products better. We use your information to customize your experience.

We use information to verify requests made pursuant to this Policy. We will use certain pieces of information to verify your identity if you make requests pursuant to this Policy. The verification steps and the pieces of information that we request may vary depending on the sensitivity and nature of your request.

We use information as otherwise permitted or required by law or as we may notify you.

We collect personal information about you from various sources, directly and indirectly.

We collect information directly from you and your devices. For example, we may collect information when you respond to a survey, enter a contest, submit or post other content, or otherwise contact us.

We get information about you from other parties. We work with business and marketing partners and social media platforms that give us information about you that they have collected either directly or indirectly from you.

We may combine information about you in a variety of ways. We may combine information that we have collected across ART19 and ART19 subsidiaries brand websites and outside party sites. We also combine information collected across devices, such as computers and mobile devices. These actions allow us to understand your consumer preferences more holistically. We also combine your information with other consumers’ information to understand preferences and trends within your peer group over time.

We share information with other parties.

We share information within ART19 and its subsidiaries. We may share your information with the Publishers of the podcast who’s survey you have completed.

We share information with suppliers that perform services on our behalf for our own business and operational purposes. We may share information with suppliers that send emails for us, run our websites and contests, provide advertising or marketing services, provide analytics services, investigate and prevent data incidents.

We may share your information with business partners and marketing companies. We may also share personal information with other parties that help us with marketing. This may include social media platforms, advertising networks, and ad tech companies.

We will share information in order to comply with the law or to protect ourselves. For example, we will share information as required to respond to a court order or subpoena. We may share information if a government agency or investigatory body requests it. We may share information when we are investigating potential fraud, including fraud we think has happened during a contest or promotion. Or we may share your information if you are the winner of a contest or promotion.

We may share information for other reasons we may describe to you.

You have choices and rights regarding our use of your information.

You can opt-out of receiving our marketing emails. To stop receiving our marketing emails, follow the instructions in any marketing message you get from us. If you opt-out of getting marketing messages, we will still send you messages if you transact directly with us.

Data Protection Rights

Rights in the European Economic Area

If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the rights to:

Request access to and receive information about the Personal Data we maintain about you;
Update and correct inaccuracies in your Personal Data;
Restrict or object to the processing of your Personal Data;
Have the information anonymized or deleted, as appropriate, or
Exercise your right to data portability to easily transfer your Personal Data to another company;
Withdraw any consent you previously provided to us regarding the processing of your Personal Data, at any time and free of charge. We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal; and
Lodge a complaint with a supervisory authority, including in your country of residence, place of work, or where an incident took place.

Those rights may be limited in some circumstances by local law requirements. You may exercise these rights as described in the Managing Your Information section or by using the How to Contact Us information below.

California Privacy Rights

This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”

Subject to certain limitations, the CCPA provides California consumers the right to request more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.

California consumers may make a request pursuant to their rights under the CCPA by contacting us at privacy@art19.com. We will verify your request using the information associated with your account, including your email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.

Nevada Privacy Rights

Nevada law requires certain businesses to establish a designated request address where Nevada consumers may submit requests directing the business not to sell certain kinds of personal information that the business has collected or will collect about the consumer. Nevada consumers may make a request pursuant to their rights by contacting us at privacy@art19.com. We will verify your request using the information associated with your account, including your email address. Government identification may be required.

Security and Data Retention

We have implemented reasonable security measures designed to protect the information we collect or receive from you. However, despite our efforts, no security measures are perfect or impenetrable. If you have any questions about security on our Service, you can contact Support.

We take measures to delete your information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, and mandatory retention periods provided by law and the statute of limitations.

International Data Transfers

Generally

If you are located in regions with laws governing data collection and use, then please note that you are agreeing to the transfer of your Personal information to the United States and processing globally. By providing your information to the service, you consent to any transfer and processing in accordance with this Policy. We may transfer your Personal Data from your location to the United States.

Privacy Shield

ART19 complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal data from the European Union, the United Kingdom and Switzerland to the United States, respectively. ART19 has certified to the Department of Commerce that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability.

ART19 is subject to the investigatory and enforcement jurisdiction of the United States Federal Trade Commission in complying with its commitments under the Privacy Shield Principles. We hereby affirm our commitment to subject to the Privacy Shield Principles all personal data transferred from the European Union, the United Kingdom and Switzerland in reliance on Privacy Shield. This means that ART19 shall be liable to you for any third-party agent to which we transfer your personal data and that processes such personal data in a manner that violates the Privacy Shield Principles, unless we can demonstrate that we are not responsible for the resulting damages. ART19 takes reasonable steps to ensure that personal data is relevant to its intended use and is accurate, complete, current, and retained only as long as needed for an intended or compatible purpose.

Any inquiries or complaints relating to ART19's compliance with Privacy Shield, including any requests for access or correction of personal data, may be addressed to privacy@art19.com. ART19 will investigate and attempt to resolve any inquiries brought to its attention.

If your complaint cannot be resolved through ART19’s internal processes, ART19 will cooperate with the alternative dispute resolution provider JAMS (Judicial Arbitration and Mediation Services) according to the JAMS International Mediation Rules available on the JAMS website at https://www.jamsadr.com/eu-us-privacy-shield.

JAMS mediation may be commenced as provided for in the relevant JAMS rules. The mediator may propose any appropriate remedy such as deletion of the relevant Personal Data, publicity for findings of noncompliance, payment of compensation for losses incurred as a result of noncompliance or cessation of processing of your Personal Data. You or the mediator may refer the matter to the U.S. Federal Trade Commission which has Privacy Shield investigatory and enforcement powers over ART19. Under certain circumstances, you may be able to invoke binding arbitration to address complaints about ART19’s compliance with the Privacy Shield Principles.

If there is any conflict between the policies in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, please visit https://www.privacyshield.gov/.

Our sites are not intended for children.

We do not knowingly collect personal information from children under 16. If you are a parent or legal guardian and think your child under 16 has given us personal information, you can email us at privacy@art19.com. Parents, you can learn more about how to protect children's privacy online here.

Changes to our Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share information previously collected from you through the service, we will notify you through the service, by email, or other communication.

Feel free to contact us if you have more questions.

If you have any questions about this Policy or want to correct or update your information, please email us at privacy@art19.com. You can also write to us or call toll free at:

Attn: Podlistener Support,

ART19, Inc.

1999 Harrison Street

Suite 2675

Oakland, CA 94612

(866) 882-7819